Privacy Policy

Last Updated: December 18, 2025

This Privacy Policy explains how Crossing Hurdles ("we," "us," or "our") collects, uses, and shares information in connection with the Crossing Hurdles website (the "Website"), including the materials hosted on the Website.

Collection of Information

When you interact with the Website, we may collect or receive the following types of information:

Information You Provide Directly

We may collect information that you choose to provide, including:

Contact information such as your first and last name, email address, and phone number;
Content you upload to the Website, including work submissions or data annotations;
Other information you provide when you contact us, submit feedback, or communicate with us;
Account creation details, such as email address and password.

Information Collected Automatically

When you access the Website, we may automatically collect certain information, including:

Account and profile activity such as join date, login activity, content viewed, interactions, and time spent on the Website;
Device attributes, including operating system, browser type, hardware and software versions, and available storage;
Device behavior and usage data, such as mouse movements, page interactions, and foreground/background activity;
Unique identifiers such as device IDs and cookie identifiers;
Network and connection information, including IP address, mobile operator or ISP, language, time zone, and connection speed;
Location data when enabled through your device settings;
Cookie and similar technology data as described in our Cookie Policy.

Information From Other Sources

If you choose to participate in third-party platforms such as Slack, any information you provide through those platforms is governed by their respective terms of service and privacy policies.

How We Use Information

We use collected information to:

Operate, maintain, personalize, and improve the Website;
Create and manage user accounts and profiles;
Communicate with you regarding updates, policies, and support requests;
Verify identity, secure accounts, prevent fraud, and enforce our Terms of Service;
Comply with legal obligations and respond to lawful requests from authorities.

We do not use phone numbers for marketing communications.

Third-Party Links

The Website may contain links to third-party websites or services not operated by Crossing Hurdles. We are not responsible for the privacy practices of third parties, and you should review their policies before providing personal information.

How We Share Information

We may share your information in the following circumstances:

With authorized third-party service providers who assist with operations such as analytics, communications, data storage, identity verification, and payment processing;
To comply with legal obligations, court orders, or lawful government requests;
To prevent fraud, security incidents, or violations of our Terms;
In connection with a business transaction such as a merger, acquisition, or asset sale;
With your consent.

Some service providers may be located in the United States or other jurisdictions.

Cookies and Similar Technologies

We use cookies and similar technologies to manage sessions, authenticate users, store preferences, analyze performance, prevent fraud, and improve the Website.

We use third-party analytics tools such as Google Analytics and DataDog to understand how users interact with the Website. These tools collect information in aggregated form and do not identify individual users. You may opt out of Google Analytics tracking by using Google’s opt-out tools.

Additional details are available in our Cookie Policy.

Your Rights

Depending on your location and applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal information, as well as request data portability.

To exercise your rights, please contact us at team@crossinghurdles.com using the email address associated with your account. We may need to verify your identity before processing your request.

How We Protect Information

We implement reasonable technical and organizational measures to protect your information. However, no system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including security, legal compliance, fraud prevention, and service continuity.

Children’s Information

The Website is not intended for children under the age of 13 or the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it.

European Region Information

For users located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data based on:

Contractual necessity;
Legitimate interests;
Compliance with legal obligations.

You have the right to object to processing based on legitimate interests and request restriction where applicable.

Personal data may be transferred to and processed in countries outside your jurisdiction, including the United States, where necessary to operate the Website.

Questions

If you have questions about this Privacy Policy or our data practices, please contact us at team@crossinghurdles.com.